INF206 Business Process Modelling
Unit Code
INF206
Level
Undergraduate
Campus
Brisbane | Sydney
Prerequisites
INF201
Credit Points
10
Overview
This unit introduces students to the principles and practices of Business Process Reengineering (BPR) and Business Process Management (BPM) as methods for improving organisational efficiency and performance. Students will examine the need for process improvement, analyse existing processes, and apply established frameworks to redesign workflows across different business functions. The unit covers the essential steps and standards of business process modelling, including the use of BPMN notation to document and evaluate processes. Students will also explore process and workflow management, the process lifecycle, and how organisational structures influence reengineering efforts. Attention is given to the role of change management in implementing BPR initiatives and the ways advanced technologies support process redesign and innovation. By the end of the unit, students will be able to model, assess, and propose improvements to business processes that align with organisational goals.
Associated Degrees
Duration | AQF Level
One Semester | Level 7
Core or elective Subject
☒ core subject for Bachelor of Business (Information Systems)
☐ elective subject
☐ other (please specify below):
Study Modes
√ Face to face on site
√ Full-time
√ Part-time
Learning Outcomes
- Assess the importance of IS Management to a business enterprise in terms of productivity, profitability and competitive advantage.
- Understand and apply strategies for innovative IS applications to gain a competitive advantage
- Justify the critical role data, information and business intelligence plays in organizational success
- Critically analyse the issues involved in implementing risk management and service management
- Describe how firms can extend IS to customers via customer relationship management (CRM) and to suppliers via supply chain management (SCM).
Assessment
AIIHE uses a variety of assessment tools to guide and assess each student’s achievement of their learning outcomes. In this subject there will be in–class activities intended to support you to engage in and reflect on your learning journey and understanding of the subject. You will also undertake assessment tasks related to your skills development, your effective engagement in group work and delivery of collaborative outcomes, including a written report and an oral presentation.
Summary of Assessment
- Students must attempt all assessment tasks, and at least a mark of 50% in total, to pass this subject.
- Assessment in this subject is consistent with and informed by the AIIHE Assessment Policy and Procedure.
| Assessment Task | Due Date | Weighting |
|---|---|---|
| Assessment 1: In-class Self Reflection (ICSR) Quizzes |  Week 2, Week 4 – Week 12 | 10% |
| Assessment 2: Individual Report | Week 3 | 15% |
| Assessment 3: Group Assessment (Report and Presentation) | Week 9 | 40% |
| Assessment 4: Final Exam | Week 13 | 35% |
Learning Resources
AIIHE will update the topic coverage of the subject and the available relevant learning resources at the time of subject delivery. In the interim, AIIHE provides the following indicative list of relevant reference material. AIIHE also subscribes to eLearning Resources through the Canvas portal, and where relevant material is available, AIIHE will seek to source reference material from this system for staff and student access.
Prescribed text
- Mohapatra, S., 2015. Business process reengineering: automation decision points in process reengineering. Springer Science & Business Media.
Recommended Reading
- Claus, G. (2024). BPMN 2.0 Handbook: Modelling Business Processes for Practitioners. Apress.
- Vom Brocke, J., & Mendling, J. (Eds.) (2023). Business Process Management Cases – Digital Innovation & Transformation (Vol. IV). Springer.
- Reijers, H. (2023). Business Process Design and Implementation: Digital Transformation, Automation and Artificial Intelligence.